Everything You Need for Self-Service Identity

Powerful features designed for enterprise IT teams

WhatsApp Integration

Native WhatsApp channel that users already have. No app installation, no training required. Users simply text to unlock their accounts or reset passwords.

  • Zero friction - uses existing WhatsApp
  • Natural language understanding
  • Available 24/7 without IT staff
  • Works on any smartphone
AD
AD Unlock
online
Hi, my account is locked
Thanks John! I've sent a verification code to j***@company.com. Please enter the 6-digit code.
482619
Account unlocked successfully! You can now log in. Have a great day!

Enterprise Security

Built with security as the foundation. mTLS authentication, RSA encryption for passwords, complete audit trails, and row-level security for data isolation.

  • mTLS certificate authentication
  • RSA-OAEP password encryption
  • Complete audit logging
  • SOC2-ready compliance
mTLS Certificate
Verified
RSA-OAEP Encryption
4096-bit keys
Audit Logging
SOC2 Compliant

Granular Policies

Define exactly who can do what and when. Create rules based on user groups, time of day, risk level, location, and more.

  • Role-based access control
  • Time-based restrictions
  • Risk scoring integration
  • Custom approval workflows
Policy ConfigurationActive
IT Department
Unlock + Password Reset
24/7 Access
Sales Team
Unlock Only
Business Hours (8AM-8PM)
Executives
Requires Approval
Notify Security Team

Secure Connector

Lightweight agent that runs in your network. Makes only outbound connections, so no firewall changes needed. Executes AD operations securely.

  • Outbound-only connections
  • No firewall changes required
  • mTLS authenticated
  • Automatic reconnection
$ connector status
Connection: Established
Gateway: wss://ws.adunlock.me:443
Auth: mTLS ✓
Uptime: 99.97%
Last heartbeat: 2s ago

Admin Dashboard

Real-time visibility into all requests, connector status, and system health. Monitor usage, review audit logs, and manage policies.

  • Real-time monitoring
  • Detailed analytics
  • Audit log viewer
  • Policy management
AD Unlock Dashboard
+12%
247
Requests today
+2.1%
98.5%
Success rate
5
Active connectors
-0.3s
1.2s
Avg response
Request Activity
Risk Distribution
67%
LowMedHigh
Most Active Users
J
john.smith
12
M
maria.garcia
8
A
alex.chen
6
Plan Usage
247 / 1000 actions
24.7%

Instant Resolution

Users resolve their own issues in under 2 minutes. No waiting for help desk hours, no phone queues, no tickets to create.

  • Average resolution < 2 minutes
  • 24/7 availability
  • No IT intervention needed
  • Immediate productivity recovery
1
Request Received0:00

User sent unlock request via WhatsApp

2
Identity Verified0:45

OTP verified successfully

Account Unlocked!1:23

Total time: 1 minute 23 seconds

<2min
Avg. Resolution
24/7
Availability
0
IT Tickets

Why Choose AD Unlock?

See how we compare to alternatives

FeatureAD UnlockManageEngineMicrosoft SSPRSpecops
Native WhatsApp Channel
AI / Natural Language
No App Install
Setup < 1 hour
Multilingual PT/EN/ES
On-premise AD
Custom Policies
Unique
Yes
Limited
No

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